Privacy Policy

Welcome to Bird Park & Eco Village!

At Bird Park & Eco Village, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, make reservations, contact us, or use our services.

By accessing our website at https://birdparkecovillage.com/, you acknowledge the information provided in this Privacy Policy.

We are committed to handling your personal information responsibly and in accordance with applicable laws and regulations of Bangladesh.

1. Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information

  • Full name
  • Email address
  • Phone number
  • Booking and reservation details
  • Visit dates and number of guests
  • Information voluntarily provided through contact forms or inquiries

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and website usage information
  • Cookies and similar technologies, where applicable

Payment Information

If online payment facilities are available, payment transactions may be processed through authorized third-party payment service providers. Information collected and stored will depend on the payment methods and systems used.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To process and manage bookings and reservations.
  • To respond to inquiries and provide customer support.
  • To communicate important information about your visit.
  • To improve our website, facilities, attractions, and visitor experiences.
  • To maintain website security and prevent fraudulent activities.
  • To send promotional updates or special offers where you have provided the necessary consent.
  • To comply with applicable legal and regulatory obligations.

We only process personal information when there is an appropriate legal basis to do so.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand visitor interactions.

Where required by law, we will request your consent before using non-essential cookies.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

4. Sharing Your Information

Bird Park & Eco Village does not sell your personal information to third parties.

We may share limited personal information with:

  • Authorized service providers supporting website operations and reservations.
  • Payment processing partners, where applicable.
  • Technology providers assisting with website hosting, security, or communication.
  • Government authorities or regulatory bodies when legally required.

We take reasonable steps to ensure that any third parties handling personal information maintain appropriate confidentiality and security safeguards.

5. Data Security

We are committed to protecting your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

We implement appropriate technical and organizational security measures based on the nature of the information collected.

Although we take reasonable precautions, no online platform or electronic data transmission method can guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Policy, resolve disputes, or comply with legal obligations.

When information is no longer required, we will take appropriate steps to securely delete or anonymize it, subject to applicable retention requirements.

7. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information in appropriate circumstances.
  • Withdraw consent where consent is the basis for processing.
  • Object to or request restrictions on certain uses of your information.
  • Submit complaints concerning the handling of your personal data.

To exercise your rights, please contact us using the details provided below. We will review and respond to requests in accordance with applicable law.

8. Children's Privacy

Bird Park & Eco Village welcomes families and children. However, our website is not intended to collect personal information directly from children without appropriate authorization.

Where children’s personal information is required for bookings or services, it should be provided by a parent or legal guardian.

If we become aware that personal information has been collected from a child without the necessary authorization, we will take appropriate corrective action.

9. Third-Party Websites

Our website may contain links to external websites, social media platforms, or third-party services.

We are not responsible for the privacy practices, content, or security of these external platforms.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

10. Changes to This Privacy Policy

Bird Park & Eco Village reserves the right to update this Privacy Policy when necessary to reflect changes in our services, website operations, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Bird Park & Eco Village
Phone: +8801334935695
Email: info@birdparkecovillage
Website: birdparkecovillage.com
Address: Office Bazar Road, Ajmeru, Vujbal, Moulvibazar-3200, Sylhet, Bangladesh.

We appreciate your trust in Bird Park & Eco Village and remain committed to respecting your privacy.